We do not collect any personal information from visitors of our website, except for the information set forth below. However, if you use our services or applications, there may be some information we collect and process. When we collect and process information that personally identifies you or allows us to contact you, we will explicitly ask you for it and you can choose whether to give or refuse us of respective consent. The personal information we collect from you will be used to provide the service(s) or carry out the transaction(s) you have requested or authorized. In support of these uses, we may also use personal information to provide you with more effective customer service, and to improve our products or services. We may also use your email address to contact you regarding administrative notices from time to time. Information that is collected by or sent to us may be stored and processed in Europe, or any other country in which we or our affiliates, subsidiaries, group companies or agents maintain facilities. By using any of our products or services, you consent to any such transfer of information outside of your country. We may use demographic information collected from you during the registration or purchase process (including age, location and gender data) or aggregate information from all our users and provide that information in the aggregate to other parties, including advertisers, for marketing and promotional purposes. However, if we do so, that information will not be in the form that will allow any third party to identify you personally. When you visit our website, we automatically collect certain information about you. This includes the URL that you just came from, the URL you next go to, the browser you are using, your IP address, the pages you visit, and the types of services you purchase.
In case you are EU citizen and want to exercise rights enshrined in art. 15 of GDPR, please write us at support@TWIM.trade
TWIM may collect and use Users' personal information for the following purposes:
We are committed to protecting the security of your information. We use a variety of security technologies and procedures to help protect your information from unauthorized access, use, or disclosure. However, please know that due to the existing legal and technical environment, we cannot guarantee that any personal information we obtain will not be disclosed to third parties in ways not described in this policy. TWIM takes reasonable precautions such as bank level data encryption to protect Data in our possession from loss, misuse, and unauthorized access. TWIM follows generally accepted industry standards to protect the Data, both during transmission and once received by TWIM. However, no method of transmission over the Internet or method of electronic storage is 100% secure. Please note that we identify your jurisdiction based on your IP address.
Right to be forgotten
If you want to close your account and delete all information that would allow anyone to identify you, please write us at support@TWIM.com. Please note, that we such request will also terminate your TWIM account. All money stored in your account will be reimbursed.
International anti-spam legislation and best practices in the industry require informed, opt-in consent to receiving commercial electronic messages; a meaningful unsubscribe option for recipients; and, proper identification of message senders.
TWIM needs your consent to communicate with you electronically to establish and maintain a responsible commercial relationship with you; to understand your needs and your eligibility for products and services; to recommend particular products, services, and opportunities to you; to inform you about trading and financing features; to provide information to you about developments and new products, including changes and enhancements to the Site; to develop, enhance, and market products and services, and provide products and services to you; to process billing and collection of any fees; to conduct surveys and get feedback from you; to deliver products and services to you; to provide you with news and other matters of general interest to you as a customer; and, to meet TWIM's legal and regulatory requirements.
All parties must make reasonable effort to resolve the dispute privately. If the dispute is not resolved privately then both parties must make reasonable effort to resolve the dispute amicably. If, and only if, the dispute has still not been resolved, the individual has the right to invoke binding arbitration.